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UAR Global AI

Services

QA, Testing & Managed IT Support

Ship with confidence and keep systems running. We test your software before release and support your users and infrastructure around the clock.

What we do

Capabilities

Manual testing

Functional, regression, and user acceptance testing.

Test automation

Automated UI and API test suites built into your CI/CD pipeline.

24/7 monitoring

Proactive monitoring and alerting for systems and services.

Help desk

Responsive user support with clear escalation paths.

Patching

Scheduled, tested patching for servers and endpoints.

M365 & endpoint administration

Ongoing administration of Microsoft 365, devices, and user accounts.

What you get

  • Fewer defects in production
  • Round-the-clock coverage
  • Predictable monthly support costs

Example · QA & Managed IT

24/7 support for Microsoft 365 and endpoints

Challenge
A lean IT team can't cover after-hours issues, patching, and user requests.
Our approach
A managed services retainer: monitoring, help desk, patching, and Microsoft 365 and Intune administration, with clear escalation to the client's team.
Outcome
Round-the-clock coverage and an internal team freed up for projects.

Illustrative examples of how we approach common projects. They are not specific client results.

Engagement models

Choose how you engage.

Fixed-price projects

A defined scope, timeline, and price. Ideal for migrations, assessments, and AI pilots.

Migrations · Assessments · AI pilots

Dedicated teams

Engineers who work as part of your team, on monthly or hourly terms.

Staff augmentation · Ongoing development

Managed services

A monthly retainer for ongoing support, with 24/7 coverage available.

Support · Monitoring · Administration

Talk to us about QA & Managed IT.

Tell us what you need. Our US team will follow up personally to scope it with you.