Example · QA & Managed IT
24/7 support for Microsoft 365 and endpoints
- Challenge
- A lean IT team can't cover after-hours issues, patching, and user requests.
- Our approach
- A managed services retainer: monitoring, help desk, patching, and Microsoft 365 and Intune administration, with clear escalation to the client's team.
- Outcome
- Round-the-clock coverage and an internal team freed up for projects.